Comparison · Details checked on 6 November 2026

How to choose a WhatsApp chatbot or AI assistant for your clinic

If your clinic gets a lot of repeat messages, an AI assistant with access to the schedule does more than a button-based chatbot: it books, reschedules and cancels appointments inside the conversation. Wazzy is that kind of assistant, with public pricing from €80 a month, no setup fee, no minimum term and the official WhatsApp API. Here is how it compares with the other options.

Book your demoSee the comparison
Why Wazzy

Six reasons to choose Wazzy

For a clinic whose appointments come in on WhatsApp and that wants a schedule and panel ready to go, with nothing to connect.

Public pricing, with no charge per practitioner

Start €80, Pro €140 and Max €250 a month, including VAT, with no setup fee and the same main features. What changes is the included credits, for around 200, 600 or 1,500 conversations, and Pro and Max add appointment reminders.

No minimum term

You are not tied to a minimum period. And if you decide to leave, you can export your data.

The official WhatsApp API

Wazzy runs on WhatsApp Business Platform, Meta’s official infrastructure, and is a Meta Tech Provider.

Your usual number and app

With WhatsApp Business coexistence, your team keeps using the app while Wazzy answers on that same number.

Schedule and panel included

Wazzy comes with its own schedule and panel, so there is nothing to connect. Setup is guided and free, and you need no technical know-how.

Your team stays in charge

Wazzy alerts your team when a person is needed, and they can take over whenever they want, from the panel or from WhatsApp Business.

Comparison

How Wazzy compares with nine other providers

Price, WhatsApp connection, schedule and minimum term, taken from what each provider publishes on its own website.

ProviderPublished priceWhatsApp connectionSchedule and integrationsMinimum termKeep using the WhatsApp app
WazzyAn AI assistant on WhatsApp for clinics, with a reception panel and its own schedule.See pricing€80 a month (around 200 conversations), €140 (600) or €250 (1,500). VAT included, no setup fee, and the same whatever the number of practitioners. Meta bills its messages separately.Official API: WhatsApp Business Platform. Meta Tech Provider.Its own schedule included, with nothing to connect. Links to Google Calendar.No minimum term.Yes, on the same number (coexistence).
AutomaclinicWhatsApp chatbots and automation for health clinics with 1 to 3 sites in Spain.Source: automaclinic.es€397 + €99 a month with no link to your software, or from €1,490 + €197 a month integrated.Not stated on the pages we checked.The integrated plan reads availability and writes the appointment into your software, if it has an API. The €99 plan answers and passes on the contact, but does not book.3 months minimum, then 30 days’ notice.Not stated.
ChatKitA WhatsApp CRM with AI, with a version for clinics.Source: chatkit.esNot published.Official Meta API.Checks your schedule. Other systems through an API and webhooks. It does not name specific software.Not stated.Not stated.
ClinicSmartAn AI virtual receptionist for WhatsApp and calls, with practice management and invoicing.Source: clinicsmart.es€129 a month (1 practitioner) or €229 a month (up to 4), plus VAT. With your own number, Meta bills messages separately.Tech Provider on WhatsApp Business Platform.Its own schedule. Google Calendar. Other practice management software on a custom plan.No minimum term, one month’s notice.Yes, if you keep your number.
ClinifluxWhatsApp automation with AI for clinics in Spain.Source: cliniflux.es€59 a month (1 practitioner), €89 or €199 a month (1 clinic) or €349 a month (several sites).Official WhatsApp Business API.A schedule in its own panel. Gesden, Clinic Cloud and Doctoralia integrations in development, planned for the fourth quarter of 2026.No minimum term, no penalty.Not stated.
ContestiaAn AI receptionist on WhatsApp for health professionals and centres.Source: contestia.co€49, €99 or €179 a month, fixed price.Connects with a QR code, “like WhatsApp Web”. The official API is not mentioned on the pages we checked.Google Calendar.Cancel whenever you like.Says you can keep using your WhatsApp by hand.
Doctocliq (Soyla IA)Practice management software with an add-on AI agent, with a presence in Latin America.Source: doctocliq.comThe software has a free plan, and paid plans from $19 a month. Soyla IA is sold separately, with no published price.Official WhatsApp Business API. Meta Business Partner.Doctocliq’s schedule. Other systems assessed in a demo.Soyla IA on six-month or annual contracts.You keep your number. Not stated whether the app carries on.
HealthMatePractice management software with an AI agent (Mate) for WhatsApp, calls and web.Source: healthmate.techStarter plan: €250 a month billed quarterly (plus €700 setup) or €212.50 a month billed annually. VAT extra.Not stated on the pages we checked.Its own calendar. It says it connects to the software you already use, and recommends checking that in the demo.Renews quarterly or annually.Not stated.
KuraAn AI agent for clinics and healthcare groups, on top of the system you already use.Source: getkura.aiNot published.Official WhatsApp Business API.Connects to your hospital system and schedule. Setup usually takes 3 to 4 weeks.Not stated.You use your current number. Not stated whether the app carries on.
WATIA general WhatsApp Business API platform, with a healthcare page.Source: wati.io€59, €119 or €279 a month billed annually. Template messages are extra.Official API.Commerce and CRM integrations such as Shopify, HubSpot or Salesforce. No link to clinic schedules described on the pages we checked.Cancel whenever you like, with no refund of what you have paid.Advertises coexistence.
Other options

How Wazzy compares with each alternative

Not every option solves the same problem. Here is what changes with Wazzy.

AlternativeWhat it isWhat to bear in mindWith Wazzy
General chatbot platformTools for any sector, with flows or AI that you set up yourself. For example WATI, Manychat or Landbot.Booking into a clinic’s schedule usually takes a separate integration.Built for clinics: schedule, practitioners, services and rules included.
Online bookingShows open slots so the patient can pick one.It does not answer questions or reply on WhatsApp.The patient explains what they need, asks questions and books in the same conversation.
Virtual receptionist or voice assistantAnswers the phone, with an outside person or an AI voice.Usually charged by the minute or with a monthly allowance.Settles on WhatsApp a good part of what reaches reception today, and everything stays in writing in the panel.
Practice management software with AIA system with a schedule, clinical notes or invoicing, plus an AI agent. For example HealthMate, ClinicSmart or Doctocliq.The price includes the management system or sits on top of it. HealthMate: €250 a month (Starter). ClinicSmart: from €129 a month plus VAT. At Doctocliq, Soyla IA is sold separately.From €80 a month including VAT, focused on looking after patients and booking. The medical CRM is an optional extension, if you need it.
Custom implementationA project that connects to your practice management software. For example Automaclinic or Kura.Automaclinic: from €1,490 + €197 a month, with a 3-month minimum. Kura: 3 to 4 weeks of setup and no published price.Public pricing, no setup fee, no minimum term and guided setup, with nothing to connect.
Building it with n8nYou connect WhatsApp Business Platform, an AI model and your schedule yourself.Maintenance, failures, Meta’s rules and data protection are all on you.Official connection, panel, schedule and maintenance included, with a support team to write to.

The questions that come up most when choosing

What is the difference between a WhatsApp chatbot and an AI assistant for a clinic?

A classic chatbot follows a script: menus, buttons and answers someone wrote in advance. An AI assistant works out what the patient means in their own words, keeps track of the conversation and can act on it: check the schedule, then book, reschedule or cancel an appointment.

A clinic is usually better off with an assistant, because patients ask in all sorts of ways and what you want is the appointment settled in the conversation. Wazzy works that way, with no button menu. If you are looking at a chatbot that says it has AI, check whether it really books into the schedule.

For a clinic with three practitioners: virtual receptionist, online booking or an AI assistant on WhatsApp?

Look at how your appointments reach you. If patients already message you on WhatsApp, start with an AI assistant: it answers questions and books in the same conversation. Online booking mostly helps a patient who already knows what they want, and a virtual receptionist is mostly built for phone calls.

With three practitioners, it also matters that the price does not go up for each one. With Wazzy, the plan does not depend on the number of practitioners.

What works better in a clinic: a voice assistant for calls or an assistant on WhatsApp?

For questions, bookings and changes to appointments, we back WhatsApp. The patient writes when it suits them, at any hour, and each conversation stays in writing for your team to check. A voice assistant looks after calls, and is usually charged by the minute or with an allowance.

Wazzy focuses on WhatsApp. It can take on a good part of the conversations that reach reception today, on a monthly plan, with nobody having to pick up the phone.

Is it worth building a WhatsApp assistant with n8n, or better to buy a ready-made tool?

Building it with n8n makes sense if you already have someone technical to look after it. You may pay less in licences, but the rest is on you: the WhatsApp Business Platform connection, Meta’s templates and rules, failures at any hour, the handover to a person, a panel for your team, and data protection contracts with each supplier.

For most clinics, a ready-made tool works out better. Wazzy includes the official connection, the panel, the schedule and the handover to a person from €80 a month, with no minimum term.

Before you sign

Six questions to put to any provider

If the answer is unclear, ask for it in writing. Next to each one, you have ours.

  1. 01

    Do you use the official WhatsApp Business API?

    It is the route Meta offers businesses. Unofficial connections run the risk of the number ending up restricted or blocked.

    With Wazzy: Yes. WhatsApp Business Platform, and Wazzy is a Meta Tech Provider.

  2. 02

    Does it really book into a schedule, or just pass me a message?

    Ask which schedule the appointment lands in and what happens if someone on your team changes it by hand.

    With Wazzy: It books. The appointment goes into Wazzy’s schedule, in plain view in the panel, and can show up in Google Calendar.

  3. 03

    How does my team take over a conversation?

    Check how they get alerted, whether the assistant stops replying when a person steps in, and where your team answers from.

    With Wazzy: From the panel or the WhatsApp Business app. The moment someone from the team takes over, Wazzy stops replying in that conversation.

  4. 04

    What will I pay in total?

    Add up the fee, setup, VAT, Meta’s messages, voice minutes and conversation limits. Ask what happens when you go over an allowance too.

    With Wazzy: A plan at €80, €140 or €250 a month, including VAT, with no setup or onboarding fee. Meta bills its messages directly to the clinic. If you run out of credits, you buy more or move up a plan.

  5. 05

    Is there a minimum term, and how do I get my data out?

    Ask about the minimum period, the notice and the format you get patients, appointments and conversations back in if you leave.

    With Wazzy: No minimum term. And if you leave, you can export your data.

  6. 06

    Who handles the health data, and where?

    Ask for the data processing agreement, where the data is hosted and whether it is used to train AI models.

    With Wazzy: Our main infrastructure is in the European Union, and we do not use clinic or patient data to train public AI models.

Frequently asked questions

More questions about WhatsApp chatbots and assistants

If your appointments come in on WhatsApp and you do not want to connect or change software, our recommendation is Wazzy: an AI assistant with its schedule and panel included, the official API, public pricing from €80 a month, no setup fee and no minimum term. The table on this page shows how it compares with other providers.

Wazzy costs €80, €140 or €250 a month depending on how many conversations you need, including VAT, with no setup fee, no minimum term and no charge per practitioner.

Among the other providers in this comparison, as of 6 November 2026, published prices run from €49 to €349 a month, some also charge €397 to €1,490 for setup, and several do not publish a price. When you compare, check whether the price includes VAT and allow for Meta’s messages.

Because it is the route Meta offers businesses, and it reduces the risks that come with unauthorised solutions. Wazzy runs on WhatsApp Business Platform and is a Meta Tech Provider. Like any business on WhatsApp, the clinic is still subject to Meta’s policies.

Not in the usual sense. Wazzy is an AI assistant for clinics.

Its WhatsApp assistant holds a conversation in natural language, understands what the patient needs and can act on it, checking availability or handling an appointment, without a closed menu of buttons.

Yes. Wazzy can use WhatsApp Business coexistence, so the clinic keeps using the WhatsApp Business app on the same number while the official infrastructure runs through Wazzy.

No. Wazzy works from its own schedule and its own reception panel, so you can use it without connecting it to any other management software. The only external integration available today is Google Calendar.

An online booking page usually lets the patient see what is free and pick a slot.

Wazzy adds a conversation on top: the patient explains what they need on WhatsApp, asks questions, gets pointed in the right direction, and sorts their appointment out in the same chat. All of that is also wired into the reception panel and your clinic’s schedule.

No. Wazzy does not use clinic or patient data to train public artificial intelligence models.

More frequently asked questions about Wazzy

Where the details come from

We checked each provider’s public website on 6 November 2026. The list covers providers clinics tend to come across when looking for a WhatsApp assistant.

For the other providers, we only list what they publish. “Not stated” means we could not find it on the pages we checked, not that they do not offer it. Prices and terms may have changed since then.

If you spot something out of date, write to hola@wazzy.io and we will fix it. The brands mentioned belong to their owners.

MetaMeta Tech Provider

Want to see how Wazzy would look after your patients?

Tell us how your appointments come in, and we will show you how the assistant would fit the way your clinic runs.

Book your demoSee pricing
No setup feeNo lock-inGuided setup