Meta Tech ProviderTurn a small gesture into a new conversation
Wish your patients a happy birthday without lifting a finger, and let Wazzy carry on if they want to know more or book.
No lock-inGuided setupNo technical know-how needed
Extra feature · Birthday greetings
Automated WhatsApp birthday greetings for clinics
Let Wazzy wish your patients a happy birthday by itself. Write the message in your own words, add an offer if you want, and let the WhatsApp assistant carry the conversation on if the patient replies.
Rivas Dental ClinicBusiness account
Hoy
Happy birthday, Tomás! Everyone at Rivas Dental Clinic hopes you have a great day. This month your cleaning is half price as a birthday treat.
Thank you so much! I could do with one, it has been a while
Good to hear from you. I have Thursday the 25th at 12:00 or Monday the 29th at 17:30. Does either work?
Thursday is perfect
Booked: cleaning, Thursday the 25th at 12:00 with Dr Ruiz. See you then!
A small thing that does not depend on anyone remembering
Every patient gets a birthday message, by itself
Wazzy can send a birthday message over WhatsApp to the patients who match the conditions you set.
Once it is switched on, nobody has to check each morning whose birthday it is or write the messages one at a time.
The greeting goes out on its own and can sound like your clinic.
Birthdays · todayautomatic
Lucy Hartsent 9:00
Andrew Solersent 9:00
Dean Lowereplied · Wazzy handling it
Your message, your tone
Decide how you want to wish your patients a happy birthday
No two clinics talk the same way.
You can write the message so it sounds like the way your team already speaks to patients.
The greeting can be nothing more than a friendly note, or part of how you keep patients coming back.
Just the greeting
A short, warm message to wish the patient a happy birthday.
Greeting with an offer
Add an offer if you want the birthday to be a reason to get back in touch as well.
Written to sound like your clinic
Set the tone and the wording so it still sounds like you.
If the patient replies, the conversation carries on
It does not end at an automatic message
A birthday greeting can be the start of a real conversation.
If the patient writes back to say thank you, to ask about an offer or a treatment, or to book, Wazzy can carry the conversation on over WhatsApp.
If they want an appointment, the assistant can check what is free and book it.
Your team can watch the conversation from the reception panel and take over whenever they want.
Rivas Dental ClinicBusiness account
Birthday greeting
Happy birthday, Tomás! Everyone at Rivas Dental Clinic hopes you have a great day. This month your cleaning is half price as a birthday treat.
Thank you so much! I could do with one, it has been a while
Good to hear from you. I have Thursday the 25th at 12:00 or Monday the 29th at 17:30. Does either work?
Thursday is perfect
Booked: cleaning, Thursday the 25th at 12:00 with Dr Ruiz. See you then!
An automation joined up with the rest of Wazzy
From a birthday greeting to the schedule, without changing channel
Birthday greetings is not a tool off to one side.
The patient gets the message on WhatsApp and, if they reply, keeps talking to the same assistant: no new channel, no starting over.
WhatsApp Business PlatformMeta Tech Provider
Messages sent over Meta’s official infrastructure
Meta Tech ProviderWazzy is a Meta Tech Provider and works on WhatsApp Business Platform.
Messages started by the clinic fall under Meta’s template system and whatever terms apply at the time.
WhatsApp Business Platform messaging costs depend on the Meta rates and terms that apply.
A Wazzy extra feature
Switch it on when you want this off your plate
Birthday greetings is an extra feature of Wazzy. Once it is set up, the messages go out without reception writing them every morning.
The clinic decides what they say and stays in charge of how the automation is used.
FAQs
Birthday greetings: frequently asked questions
What clinics usually ask us before switching it on.
An automation that sends patients a birthday message on WhatsApp on the day.
Yes. Once the automation is set up, Wazzy sends the message to the patients who meet the conditions you set.
Yes. The clinic can write the message in its own words and its own tone.
Yes. The clinic can put an offer in the message if it wants to use this as a way of keeping patients close.
No. The clinic can use the automation simply to wish the patient a happy birthday.
Wazzy can carry the conversation on over WhatsApp.
If the patient is interested in an offer or wants to book, the assistant can handle it and take them through to the schedule.
Yes. If the patient replies saying they are interested and wants to book, Wazzy can check availability and sort the appointment out.
No. The message can be the start of a conversation with Wazzy, if the patient replies.
Meta Tech Provider