Wazzy detects each patient's birthday and sends them a greeting via WhatsApp, with the text you define and, if you want, an offer. If the patient responds with interest, Wazzy schedules the appointment for them right there.
Wishing a patient a happy birthday is one of those gestures that everyone knows builds loyalty, but in practice almost no one keeps up: it requires checking dates, writing messages one by one, and not missing a single day. With a clinic's patient volume, doing it manually doesn't scale, and the result is that it ends up being done only with the most frequent patients, or not at all.
What decides whether something gets done every day is not good intentions. It is that it does not depend on someone remembering.
*Data measured in actual clinics using Wazzy, calculated over the total number of congratulations sent with an offer.
HOW IT WORKS
From the moment the date of birth is recorded until the patient receives their greeting, everything happens automatically.
Wazzy identifies each patient's birthday from the data already recorded in their file.
A greeting is sent via WhatsApp with the text defined by your clinic and adapted to your way of communicating.
If you want, you can add an offer or discount to the message. It is completely optional: you can use the feature purely as a loyalty gesture, without any commercial incentive.
WHAT CHANGES IN YOUR CLINIC
Birthdays stop depending on the team's memory.
MEASURE THE IMPACT OF EVERY SHIPMENT
Every greeting sent, every response, and every generated quote is visible in the daily report on the reception dashboard. This way, you can see at a glance whether it is worth keeping the offer, changing it, or if you prefer to leave the message simply as a courtesy gesture with no associated incentive.
A gesture for the patient, a new metric for your clinic.
FAQs
It is a function that detects each patient's birthday from their medical record and automatically sends them a WhatsApp birthday message, without anyone at the clinic having to review or send it manually.
Sending them manually requires checking dates and writing to each patient one by one, something that in practice ends up being neglected or limited to just a few patients. The automated version via WhatsApp reaches all patients, every day, without depending on someone remembering to do it.
Yes, the greeting text is defined by the clinic.
Wazzy's appointment assistant is activated, scheduling the appointment directly within the WhatsApp conversation.
Yes, the feature depends on the date of birth being recorded in the patient's file in Wazzy CRM in order to detect the birthday.
Yes. Just like the rest of Wazzy's communications, birthday greetings are sent via the official WhatsApp Business API (Meta).
If the patient file does not have a valid WhatsApp number, the greeting is not sent, since this channel is the only one that uses the function.
A SIMPLE AND EFFECTIVE GESTURE
Activate it in a few minutes and let every greeting work for you too.
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