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SECTORS - DERMATOLOGY

AI assistant for dermatology: WhatsApp appointment management

Automate your clinic's reception, improve your patient follow-up, and offer 24/7 care. Wazzy schedules, remembers, and communicates with each patient via WhatsApp, forwarding them to your team when necessary.

  • Book medical consultations and aesthetic treatments at the same clinic.
  • Automatic WhatsApp reminders and confirmations.
  • Segmented communications according to the type of patient.
  • Official WhatsApp Business API.
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Does this ring a bell?

Don't lose a single patient due to lack of response

In a high-demand, high-ticket sector, immediacy is key to improving the patient experience. 

  • Inquiries received after hours or on weekends that are not addressed instantly and end up with the competition.
  • Patients booking free assessment appointments and failing to attend, wasting the specialist's time and blocking treatment rooms.
  • Front desk staff overwhelmed by calling patients one by one to check on their recovery after a treatment.
  • Long response wait times on WhatsApp that do not match the standards of a premium aesthetic medicine service.

ALL IN ONE PLACE

Every WhatsApp inquiry, organized in one place

Wazzy doesn't just handle inquiries via WhatsApp: every conversation is integrated into its own reception panel, organizes appointments in your calendar, and centralizes all activity in a control panel, regardless of the mix of medical and aesthetic patients at your clinic.

Reception desk
Calendar
Flow of reserves
Conversation history
Intervention in the chat
Analytics and statistics

For your customer

Schedule a medical checkup or treatment session in seconds via WhatsApp, with immediate confirmation and no waiting on the phone.

For your business

Conversations, patients, and appointments are connected to the calendar and the reception dashboard, reducing manual work and helping to prevent errors.

Total control

Take control of any chat from the centralized Inbox and access analytics: most requested treatments, attendance rates, and peak hours.

Simultaneous attention

Wazzy handles multiple patient requests at once, even outside consultation hours.

WHAT WAZZY DOES FOR YOUR DERMATOLOGY CLINIC

An assistant that distinguishes between the medical and the aesthetic

  • Appointment booking and management: Both specific medical consultations and sessions of an aesthetic treatment with follow-up.
  • Identification of the query type: The assistant understands whether the patient is looking for a medical check-up or an aesthetic treatment, and guides them accordingly.
  • Confirmations with appointment reminder: Automated messages that make it easy for patients to remember their appointment time and confirm with a click.
  • Resolution of administrative queries: Schedules, location, estimated prices, and preparation for the first visit.
  • Escalated to human agent: If the patient sends a photo (a spot, a mole, the progress of a treatment) or a complex query, Wazzy forwards the conversation directly to your team for review as soon as possible.
  • Multi-professional management: Coordinate the availability of multiple dermatologists or specialists at once.
Try Wazzy in your clinic

POWER UP YOUR ASSISTANT ACCORDING TO YOUR NEEDS

Add what your dermatology clinic needs

Each add-on is modular, so your assistant grows alongside your business.

Smart Reminders

Reduce no-shows with automatic confirmations and reminders before each appointment.

See more

Intelligent waiting list

Automatically notify the waitlist when an appointment becomes available and instantly book that slot.

Coming soon

Sending communications

Launch mass campaigns or announcements to your patients (annual check-ups, promotions) directly from WhatsApp.

See more

Happy birthday

Wazzy reminds your patients of their special day and strengthens the bond with your clinic, on autopilot.

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Patient reactivation

Reconnect with patients who haven't interacted with your clinic for a while.

Coming soon

Automation of reviews

After each appointment, Wazzy asks for a rating or invites you to leave a Google review, improving your online reputation.

Coming soon

BEYOND THE AGENDA

Every photo sent by a patient, saved in their file, not lost in the chat

Our reception panel, included in your base assistant, already saves the contact information and appointment history of each patient. If your clinic also needs signed dermatologist notes, permanently saved photos of spots or moles, and sub-files for children who book from a parent's number, that lives in Medical CRM, the extra function that expands the patient file.

Discover the Reception Panel
Discover the medical CRM

DERMATOLOGISTS WHO ALREADY TRUST WAZZY

Our clients speak for us

Marina Ortiz
Marina OrtizDermatologist
"Before, we used to miss inquiries on weekends because no one answered them until Monday. Now Wazzy responds instantly and many of those conversations are already scheduled when we open."
Lucía Herrera
Lucía HerreraDermatologist
"We were hesitant to put an AI into something so personal, but in the end, customers don't even ask whether it's a person or not. They just want a quick answer."
Carla Bermejo
Carla BermejoDermatologist
"I would recommend it without hesitation. The time we no longer waste answering WhatsApp is now dedicated to the patients right in front of us."

FAQs

Frequently asked questions about the AI assistant for your dermatology clinic

Everything you need to know about Wazzy to raise the standard of care and improve your facility's operations.

Does Wazzy serve for both medical and aesthetic dermatology?

Yes. Wazzy can manage both medical dermatology consultations and aesthetic treatments, using the services, professionals, and rules configured by the clinic.

Yes, you can segment your patients into groups (automatic or created by you) and send each one the type of communication that corresponds to them.

The appointment history, yes, inside our reception dashboard. The clinical history (signed dermatologist notes, photos of spots or moles, sub-files) is part of the medical CRM module.

Wazzy includes its own calendar within the reception panel. Your entire schedule lives in Wazzy, without you needing to connect any external system.

Yes. Wazzy manages the availability of multiple professionals at the same time within the same clinic.

Wazzy receives the image, but does not analyze it; that requires medical judgment. It routes the conversation directly to your team for review as soon as possible, without making the patient wait until the next day. If you also want that photo to be permanently saved in the patient's medical history, that is available with the medical CRM module.

Wazzy uses the official WhatsApp Business API and hosts data on servers within the European Union, based on GDPR legal grounds. (View Security page.)

No, Wazzy is an official WhatsApp and Meta provider. The risk of blocking on WhatsApp is often associated with the use of «unofficial» tools or «scrapers» that illegally simulate human behavior. At Wazzy, We work to ensure that your communication is secure and without risk of blocking based on three pillars:

  • Use of the Official API: We integrate your account through the official WhatsApp Business channels. This ensures that your number is validated by Meta and that the use of automation is fully legal and allowed.

  • Organic Conversations: Unlike spam systems, Wazzy acts as an assistant that responds to interactions initiated by your customers. WhatsApp rewards usability and speed of response, which is precisely what our AI delivers.

  • Quality Policies: We advise you so that your communication complies with WhatsApp regulations (such as the use of approved template messages to initiate conversations). As long as you use the tool to manage appointments and support customers who want to talk to you, your number will be safer than ever.

More dermatology FAQs

GET STARTED WITH WAZZY

Try Wazzy in your dermatology clinic