Being open with the patient: article 50 of the AI Act
The patient has a right to know they are not talking to a person. How to do that without turning the conversation into a legal notice.
Blog
Ideas and guides on patient care, taking appointment handling off your hands, and running a clinic on WhatsApp.
Encrypted in transit and at rest: how your clinic data travels
Saying “we encrypt the data” says almost nothing. What each kind of encryption protects, where the keys live, and what it still does not cover.
GDPR and AI assistants in clinics: what you need to know
Who answers to the law when a machine replies, what legal basis you need, and why using AI does not change what the clinic owes its patients.
How Wazzy protects your patients’ data on WhatsApp
The whole journey of a message: where it comes in, how it travels, where it is kept, and who can end up reading it.
Roles and permissions: who sees what in the reception panel
Once everything lives on one screen, deciding who sees what stops being a technical detail and becomes a clinical decision.
What being a Meta Tech Provider means, and why it matters
Official API, Meta provider, Business Platform. What sits behind those labels, and what a clinic risks by choosing badly.
How to cut no-shows at your clinic with WhatsApp reminders
No-shows empty the schedule and you never get that time back. How a well made reminder changes the attendance rate.