Wazzy does more than talk to your patients on WhatsApp: it tells you what it did, keeps a record for every patient, and suggests how to turn more conversations into appointments. All from the same panel, included with your assistant.
*A cut-down version of the reception panel.
Real control of how your clinic runs
Knowing what was going on in your clinic used to mean asking around, scrolling back through WhatsApp by hand, or trusting that nobody had let anything slip. With the reception panel you have real control of how the clinic runs, without losing a single detail.
Everything you need to see, in one place, without going to look for it. From the morning summary to each patient record, the panel turns what Wazzy does into information you can run the clinic on, not just read.
I need two things from you
Everything else, handled · 23 conversations in the inbox history
Every morning Wazzy sums up what happened: conversations handled, appointments booked (and what they are worth), and how many came in while the clinic was closed.
Every WhatsApp conversation the clinic has. The ones that need a person are flagged, so reception steps in with the full picture.
Every appointment shows up straight away, whether the assistant booked it, you created it by hand, or you imported it. One calendar, no duplicates.
The first time someone writes in, Wazzy creates their record with their contact details and their whole appointment history.
It lines up each practitioner’s availability with how busy your rooms are, and blocks any overlap automatically.
Attendance and no-shows, which services are most in demand, and how your rooms are running. Real figures to decide from.
For clinics that need to go beyond reception
The reception panel included with Wazzy gives your team everything it needs to run the schedule and talk to patients. If your clinic also has to keep clinical notes (signed by your medical team, with documents and images, and sub-records for children or relatives who book from the same number), that lives in our medical CRM.
Openness and privacy
Meta Tech ProviderHow we protect your dataEverything Wazzy does with an appointment or a conversation is written down on the relevant patient record.
When a conversation goes through the inbox, it records who on your team dealt with it. A trail that stays there even after the conversation is closed.
Each patient’s consent to receive messages is recorded on their own file.
Data is hosted on servers inside the European Union, on a GDPR legal basis.
What people usually ask us about the panel that comes with your assistant.
The reception panel is the workspace that comes with Wazzy.
It is built so your clinic’s team can handle patients, WhatsApp conversations, appointments, the schedule, practitioners, rooms, clinic information and day to day activity all from one place.
Yes. The reception panel is part of the Wazzy core and comes with the WhatsApp assistant. The Wazzy schedule is run from the panel too. You do not have to buy it separately.
The reception panel mostly handles the practical side of the patient relationship: conversations, appointments, the schedule, practitioners and the work of reception.
The medical CRM builds on that with information and features for the clinical team, such as clinical notes and medical documents.
It means a conversation does not end up as just an exchange of messages.
The WhatsApp assistant can tie the conversation to a patient, check the schedule, create or change appointments, and leave all of that there for the team to see in the reception panel.
Yes. Conversations that need a person can be flagged, so reception finds them easily and picks them up.
Yes. The team can take over a conversation from the inbox whenever it wants to look after the patient personally.
Yes. One of the main things the reception panel does is connect WhatsApp conversations with patients, appointments and the schedule inside a single workspace.
Yes. Wazzy has operational analytics built on the activity recorded on the platform.
Yes. Wazzy can spot gaps in what has been set up, for example when it keeps getting asked about something that is not in the knowledge base, and flag it so the clinic can add or review that information.
Yes. Wazzy identifies the questions it could not answer for lack of information, so the clinic can look at them and fill in its knowledge base.
Meta Tech ProviderYour assistant and your schedule, one and the same. Tell us how your reception works today and we will show you the panel with your own figures in it.
