Wazzy doesn't just talk to your patients on WhatsApp: it tells you what it has done, saves each patient's file, and suggests how to improve conversion. All from the same panel, included with your assistant.
Previously, knowing what was happening in your clinic depended on asking around, manually reviewing WhatsApp, or trusting that nobody had left anything out. With the reception dashboard, you have real control over your operations, without missing a single detail:
EVERYTHING WAZZY DOES, VISIBLE AND ORGANIZED
Everything you need to see, all in one place, without having to go looking for it. From each morning's summary to every patient's file, the reception dashboard turns what Wazzy does into information you can use to run your clinic, not just consult.
Your daily report
Each morning, Wazzy summarizes what happened: how many conversations he has handled, how many appointments he has booked (and how much revenue they generate), and how many of them came in while the clinic was closed. He's not just a simple appointment counter; he's a first-person summary of what your assistant has done for you while you weren't looking.
Only what you really need
The Inbox brings together all of the clinic's WhatsApp conversations. Those requiring team intervention can be flagged so that reception knows where to take action with the full context of the conversation.
Your schedule always up to date
Every appointment is displayed instantly—whether it’s scheduled by the WhatsApp assistant, created manually by you, or imported from your previous system—all three are managed exactly the same way: you can view, reschedule, or cancel them, with none treated as second-class. A single calendar, with no duplicates or gaps that anyone can see.
Complete record of each patient
The moment someone messages you for the first time on WhatsApp, Wazzy automatically creates their profile with their contact information and complete history of past and future appointments: without anyone on your team having to manually register them.
Does your clinic also need to manage the clinical side of the patient? History signed by your team, documents and images, sub-records for family members... Expand Wazzy with a medical CRM.
Management of professionals and practices
Wazzy doesn't just manage the appointment: it manages your actual capacity. It coordinates each professional's availability with your room occupancy: if one is already booked, it automatically blocks any overlap, without you having to keep track of it.
Your most important metrics, always at hand
Attendance control and no-show rate, most in-demand services, and operational flow of your clinics (peak hours, room and professional turnover). Real data to stop guessing and start deciding.
FOR CLINICS THAT WANT TO GO BEYOND RECEPTION
The reception panel included with Wazzy gives your team everything needed to manage the schedule and communication with the patient. If your clinic also needs to keep medical records (notes signed by your medical team, documents and images, sub-profiles for children or family members who book from the same number), that lives in our Medical CRM.
TRANSPARENCY AND PRIVACY
Every action Wazzy takes regarding an appointment or conversation is recorded in the corresponding patient profile. When a conversation passes through the Inbox, Wazzy also saves which team member handled it, a trail that cannot be deleted even if the conversation is already closed, so it is always possible to know who took care of what. Each patient's consent to receive communications is recorded in their profile. The data is hosted on servers within the European Union, based on GDPR legal grounds.
FAQs
It is the dashboard included with your AI assistant: a daily activity summary, each patient's file, and suggestions to improve your clinic's conversion rate.
Yes. Wazzy coordinates the availability of each professional along with the occupancy of your treatment rooms, automatically blocking any overlap.
On the contrary. One of the pillars of Wazzy is usability: if your team knows how to use WhatsApp, they already know how to use the system's 80%. By automating data entry from chat, we eliminate the need to learn tedious administrative processes. The CRM dashboard is intuitive and straightforward, designed so that any member of the practice can master it in a matter of minutes, allowing them to focus on the patient and not the screen.
No, it is included with the Wazzy assistant. The medical CRM is indeed a separate add-on with a fixed monthly fee.
Data is hosted on servers within the European Union, with a legal basis under the GDPR. (See Security page for full details.)
YOUR ASSISTANT AND YOUR AGENDA: ALL IN ONE
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