Privacy policy

We believe your privacy matters. For whoever is responsible for this website, the fact that you are reading this section shows you care about it. You should do the same every time you visit a new website, especially one about to ask you for personal data. Below we explain what personal data we gather, on what basis, how long it is kept, and everything else data protection law requires. We encourage you to read these terms carefully before giving us your personal data. For anyone under 14, the consent of a parent or guardian is required to handle their data. If you are under 14, you should not leave your data on this site unless your parents allow it. In no case will data about the professional or financial situation, or the private life, of other members of the family be gathered from a minor without their consent. If you have any doubt about this, please get in touch through the email addresses of the data controller or, where there is one, the data protection officer. This controller is permanently committed to privacy and guarantees best practice in handling your personal data.

In accordance with data protection law (Regulation (EU) 2016/679, of 27 April 2016), TDS Diseño web y visibilidad online (hereinafter, “the Owner”), Owner of the website www.wazzy.io (hereinafter, the “Website”), sets out the following Privacy Policy, which it will follow when handling personal data. That policy is in every case without prejudice to the relevant Legal Notice and Cookie Policy.

Data controller

Data controller: TDS Diseño web y visibilidad online

Address: Pozo Chico 30 2ºA Valdemoro, 28341, Madrid

Email: hola@wazzy.io

Telephone: 681947487

We try to protect the privacy of the users of this website. You should know that we will never ask for personal information unless it is genuinely needed to provide a service, we will never share it with third parties (except in certain cases where it cannot be avoided, on legitimate grounds and with prior notice), and we will never use your data for anything unrelated to our contractual relationship. This organisation takes on the commitments of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, as well as whatever develops or complements them.

So any data that may be asked of users of this Website through contact forms, anything else provided simply by accessing the Website (cookies), anything relating to comments on the corporate pages of the social networks linked from this Website, the personal data the user enters in the sections provided, or anything provided through the other channels available (for example, email), is handled by the data controller named above, always in accordance with the law in force.

What we use your data for

When a user visits this website they provide personal information. That information may include personal data such as your IP address, name, postal address, email address, telephone number and other information. What we use your data for depends on the context or the section where it is asked for:

If you write to us through the demo request form, we handle what you give us (the name of the clinic, your name, your email address, your telephone number if you provide one, the speciality and any message you want to add) for one purpose only: to get in touch with you, deal with your enquiry and, where appropriate, arrange a demonstration of Wazzy. We do not use that data for anything else, we do not pass it to third parties for commercial purposes, and we do not add it to any advertising activity without your consent.
If you write to us through the Contact support form, we handle what you give us (the name of the clinic, your name, your email address, your telephone number if you provide one, the type of enquiry and whatever you tell us) for one purpose only: to deal with that enquiry and support you on the service you have with us. We do not use that data for anything else and we do not pass it to third parties for commercial purposes.
If you give us information through one or more of the social networks this organisation maintains and which are linked from this Website, with this organisation acting as the controller of the data provided (for example, photos uploaded by us or by third parties, comments you make on things we publish, and so on), we will handle that information solely in connection with your question, request or comment, and always within the social network and in its context, never extracting that data unless we obtain your consent to do so. That said, using those platforms is subject to accepting their terms in full, which means your data is handled under terms other than those set out here. The official profiles on the social networks linked from this Website were created so you can get to know what we do and to give people interested in us and our services another way to get in touch, but we decline responsibility for what the companies running those social networks do with the data.
There are other purposes relating to cookies or to the information we gather automatically simply because you visited this website: running the website properly on a technical level, analytics, improving our services, and so on.

How long we keep your data

It depends on what the data is used for:

Data relating to the cookies on this Website is kept for the period set out in the Cookie Policy itself.
Data you send us through the means this Website provides (forms, email) is kept for as long as the relationship lasts, or until you withdraw your consent where that applies. After that we keep the data depending on whether there is a legal obligation, in every case for the minimum period required, depending on the relationship or the matter in hand. For example, we keep invoicing data for six years, as tax and accounting law requires. There is also the five year period set out in article 1964 of the Civil Code (personal actions with no specific period).
Data on the social networks linked from this Website is kept by us until you withdraw your consent. However, the organisations responsible may keep that data under other policies, for which we accept no responsibility in any case.

The legal basis for handling your data

It depends on what the data is used for:

One or more legal obligations that require us to handle it. For example, the tax obligation mentioned above regarding issued invoices.
You have given us consent to handle your data on the terms set out, by ticking the relevant box or signing the document put in front of you before your data was handled.
There is a pre-contractual or contractual relationship. For example, where you give us your data in connection with something you have asked us to do, we handle it because we take it we have to give you a proper answer.

Who receives your data

Whenever we subcontract third parties to deliver our services, we take the appropriate legal precautions, as well as suitable technical and organisational measures, to guarantee the protection of personal data in line with the relevant law.

Besides the data controller named above, the data may be handled by other organisations, depending on the nature of the processing:

The organisations responsible for the social networks linked from this website, where you provide information through them.
Certain companies providing services connected with this Website. For example, our hosting provider (in our case, with data centres inside the European Economic Area).
Web3Forms (web3forms.com), the service that receives the submissions from the forms on this Website (the demo request form and the Contact support form) and passes them to us by email. It acts as the processor: it receives the name of the clinic, your name, your email address, your telephone number, the speciality or the type of enquiry and whatever message you write, and it does not handle that data for any purpose of its own. Its infrastructure sits outside the European Economic Area, so submitting the form involves an international transfer of data, covered by the standard contractual clauses approved by the European Commission that its data processing agreement incorporates. You can read its terms and its privacy policy at web3forms.com.
By legal obligation, public bodies, the tax authority, courts and tribunals and, in general, the competent authorities, where this controller is legally obliged to provide it.
Certain companies responsible for the cookies placed on your device simply because you visited this Website may hold information tied to your IP address, browsing habits and so on, as described in the relevant Cookie Policy.

This data controller follows strict criteria when choosing service providers, in order to meet its data protection obligations, and undertakes to sign the corresponding data processing agreement with them, placing obligations on them regarding appropriate technical and organisational measures, handling personal data only for the agreed purposes and only on documented instructions, and deleting or returning the data to this controller once the services end.

Your rights

Anyone has the right to obtain confirmation of whether or not this organisation is handling personal data concerning them. You have the right to access your personal data, to ask for inaccurate data to be corrected or, where appropriate, to ask for it to be deleted where, among other reasons, the data is no longer needed for the purposes it was gathered for. In certain circumstances, you can ask us to restrict the handling of your data, in which case we will keep it only for bringing or defending claims. In other circumstances, and for reasons relating to your particular situation, you can object to your data being handled. Where you have given us consent, we would also tell you that you have the right to withdraw it at any time, without that affecting the lawfulness of the processing carried out before you withdrew it. If you ask, this organisation will stop handling the data, unless there are compelling legitimate grounds, or for bringing or defending possible claims. You can also require us to have your data handled by another organisation, and this organisation will make your data portable to the new controller. To that end, specific forms have been prepared (available on request) so you can exercise your rights of access, rectification, erasure, restriction of processing, objection to processing, objection to automated individual decision-making including profiling, and data portability. In any case, if you believe those rights have not been properly met by us, you can lodge a complaint with the supervisory authority (the Spanish Data Protection Agency, Jorge Juan 6, 28001, Madrid, or through its online office at https://sedeagpd.gob.es).

If you prefer, you can write by post to the address in the heading, or by email to the address given, enclosing a copy of your identity document or equivalent to prove who you are, and ask to exercise the rights set out above.

The Owner maintains official pages and/or profiles on Facebook, Instagram, Twitter (now X), YouTube and LinkedIn, linked from this Website. The Owner is not responsible for what third parties publish on those social networks. The use and handling of data that third parties carry out on those social networks is subject to general or particular terms other than these. The Owner recommends you read them carefully and be aware of them.

Our presence on the internet includes a presence on the social network facebook.com and on Instagram, both run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can look us up on that social network and click “like”. If you are logged into Facebook, it can tie your browsing to your Facebook account. See the purpose and extent of the data gathering, its processing and use by Facebook, as well as your rights and the settings available to protect your privacy, in Facebook’s privacy statement: http://www.facebook.com/policy.php. Simply by using that social network and getting in touch with us, you authorise us to use your personal data solely through that social network’s platform, to run the professional page we keep there and for the two-way communications we have with our followers through chat, messages or any other means Facebook allows now or in the future. So (1) we will handle your data inside that social network to manage the list of people who like our Facebook page, and (2) you may receive information about events, activities and offers. Beyond that, we will not use your data.

As for Twitter, when a user follows us we have access to information about the people who follow us, specifically the username, photograph (where the user has put one on their profile), and comments or “Tweets” made, as well as the rest of the information published on their profile, such as who they follow and their followers, although we will not use that information. In particular, the information the user gives in their “bio” may be visible to us. As with the previous platform, how the user uses the social network is their responsibility. We use the data of users who follow us on Twitter solely to handle and reply to the “Tweets” or messages we exchange with them. You can read Twitter’s privacy policy at: https://twitter.com/en/privacy

Twitter uses this data for profiling, communication, connecting, and creating and exchanging content between users, and between users and the public. Tweets (short messages) can be created and sent through Twitter. Tweets are shown to followers, to Twitter users and to the public. We want to spread content through that social network, which is why we have included it.

The service is provided by:

Twitter, Inc. (now X Corp.), 1355 Market Street, Suite 900, San Francisco, CA 94103, United States.

Where buttons are embedded in our website, Twitter may automatically download personal information. Twitter receives personal data, such as the person’s IP address and their browsing habits, to target advertising better. Twitter keeps that information in the United States of America and may share it with third parties where appropriate. If the user is logged into Twitter with their profile, it recognises the user in every activity. Personal data is sent, such as the person’s IP address, clicks on pages, the time and place of access, how often they visit, referring links, tracking links, and how long they stayed on the website. Where the buttons are embedded in our website, Twitter can tie any activity the user carries out to their profile, and keep and handle it. That means transferring your data outside the European Economic Area. The privacy guarantees that organisation offers can be reviewed in its privacy policy.

As for LinkedIn, the service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, for users in the European Economic Area. When a user follows our page or interacts with what we publish, we have access to the information they have themselves made public on their profile, such as their name, photograph, job title or the organisation they work for, along with the comments and reactions they make on our posts. We use that data solely to run our professional page and to reply to the messages and comments we exchange with whoever writes to us. LinkedIn also handles that information for its own purposes, among them profiling and advertising, under its own terms. You can read its privacy policy at https://www.linkedin.com/legal/privacy-policy

Cookies and other points

As a user, you alone are responsible for the truth and accuracy of the data you send through this website. The Owner accepts no responsibility in that regard, and you warrant the accuracy, currency and authenticity of the personal data you provide.

This data controller reserves the right to change and/or update its data protection information where that is needed to comply properly with data protection law. Should anything change, the new text will be published on this page, where you can always read the current policy. In each case, the relationship with users is governed by the terms in force at the precise moment the site is accessed. In all cases, the version in force can be checked in the heading.

Regarding the cookies gathered on this website, we refer you to our Cookie Policy.

This website may contain certain videos served through YouTube. YouTube is a social network and video portal. The video portal is used to publish, review, rate and comment on video clips. The point of including it on our website is to spread our content through that service. If you give us certain information by commenting on images or videos, your personal data is handled under that social network’s privacy policy. In the same way, we use the data of users who comment solely to handle and reply to the messages we exchange with them.

The service is provided by:

YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, United States. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

For more on the privacy policy, how the data is handled and the service itself, see:

www.youtube.com/yt/about/

www.google.de/intl/policies/privacy/

Where buttons are embedded in our website, YouTube may automatically download content from information technologies. The individual pages the visitor reaches may send data to YouTube automatically. Through that technical process, YouTube receives personal data, such as the person’s IP address and their browsing habits, to target advertising better. YouTube keeps that information in the United States of America and may share it with third parties where appropriate. If the user is logged into YouTube with their profile, YouTube recognises the user in every activity. Personal data is sent, such as the person’s IP address, clicks on pages, the time and place of access, how often they visit, referring links, tracking links, and how long they stayed on the website. Where the buttons are embedded in our website, YouTube can tie any activity the user carries out to their profile, and keep and handle it. That means transferring your data outside the European Economic Area. The privacy guarantees that organisation offers can be reviewed in its privacy policy.