Specialities · Physiotherapy and osteopathy

AI assistant on WhatsApp for physiotherapy clinics

Wazzy takes the day to day running of your physiotherapy clinic off your hands, on WhatsApp: booking whole courses of treatment, plus reminders that carry the instructions for each session.

  • Book and move whole courses of treatment, not just single appointments.
  • Reminders that carry what the patient needs to do beforehand, with no phone calls.
  • Official WhatsApp API: secure messaging for your physiotherapy clinic.
Try it nowSee what it can do for your clinic
AgendaPatientsWazzy is on it
Mon 13Tue 14 · todayWed 15Thu 16Fri 17
9:0010:0011:0012:00
Nora T.Session
Serge M.Knee
Martha L.Neck
Ivan G.Shoulder
Ellen R.Assessment

Sound familiar?

What a schedule that keeps slipping costs you

up to 30%of courses of treatment never get finished at many physiotherapy clinics, between sessions that drop out unfilled and patients who give up halfway.
  • Sessions of 30 or 45 minutes that drop out on the day, leaving the couch and the physio idle.
  • Patients who abandon treatment halfway through, and nobody ever gets back in touch.
  • Moving one session means rearranging the patient’s whole course by hand.
  • Reception stuck on the phone instead of handling insurers, reports and discharges.

All in one place

One platform that joins your WhatsApp to the way you run your treatments

Picture patient contact and clinic administration working as one. Wazzy does more than answer questions: it records every patient in your reception panel, lays each session of a course into the right physiotherapist’s calendar, and brings the activity together in a panel built so you can run your clinic on real figures, with no empty couches and no half finished courses.

Reception panelCalendarBooking flowConversation historyStepping into the chatAnalytics and figures

For your patient

Straight through to you, with no queue. Your patients book their assessment or move a session in seconds, with the confirmation arriving whether reception is open or not.

For your business

The data looks after itself. Every WhatsApp message updates the patient record and each physiotherapist’s schedule in real time, with no double bookings and no sessions out of place.

Full control

Take over any chat from the single inbox and look at the real figures: most requested treatments, courses completed, attendance rate, and the busy hours you can plan shifts and rooms around.

Everyone at once

Your clinic line is never engaged. The system handles dozens of requests at the same time, including when your whole team is with a patient and nobody can pick up.

What Wazzy does for your physiotherapy clinic

Built for treatment that runs over several sessions

Wazzy slots into the way you already work, and takes on the repetitive jobs that eat your team’s time and knock the schedule out of shape.

Get your clinic’s schedule running better
  • Booking whole courses

    Wazzy books the full course at once, same day and time each week if the patient prefers, and moves the rest of the course when one session shifts.

  • Reminders with the instructions

    Every nudge carries what the patient needs to know: wear something comfortable, bring the MRI or the consultant’s report, or arrive a little early the first time.

  • Answering questions

    Straight answers about which insurers you work with, the price of a single session or a package, how long treatment takes, where you are and where to park.

  • Handing over to a person

    If the patient describes getting worse, asks about how they are progressing, or raises anything that needs professional judgement, Wazzy passes the conversation to your team and they do not repeat a word.

Build your assistant around what you want

Add whatever your physiotherapy clinic needs

Every feature is separate: your assistant grows as your clinic does.

Wazzy · tomorrow 09:00Hi Emma, a reminder about your check-up tomorrow at 10:30 with Dr Nolan. Can you confirm you are coming?

Smart reminders

Automatic confirmations and nudges before every appointment, to cut forgotten visits and no-shows.

Coming soon
Wazzy · slot free · today 12:15Hi Owen, a slot has just opened today at 12:15 with Dr Ortega. Would you like it? Reply YES and I will book it for you.

Smart waiting list (Coming soon)

When a slot opens up, Wazzy tells the patients who are waiting and helps fill it.

Wazzy · birthday · 08:30Happy birthday, Anna! From everyone at Alvear Clinic. This month you have 10% off your next hygiene appointment.

Birthday greetings

Automatic messages that keep the relationship warm without anyone doing it by hand.

Wazzy · campaign · 128 patientsThe annual orthodontic check-up is now open. Book your slot by replying to this message.

WhatsApp messaging

Notices, routine check-ups or campaigns to groups of patients over WhatsApp.

Coming soon
Wazzy · no reply · 30 daysHi Carla, a month ago you asked about whitening. Would you like me to book you a free consultation?

Bringing patients back (Coming soon)

Picks conversations back up with patients who have not been in touch with the clinic for a while.

Coming soon
Wazzy · after the appointment · 2 hThanks for coming in, George. Would you help us with a Google review? It takes less than a minute.

Review requests (Coming soon)

After an appointment, Wazzy asks how it went and invites the patient to leave a Google review.

For clinics that want more than a schedule

How each patient is progressing, in the same place as their sessions

The reception panel, included with your assistant, already keeps each patient’s contact details and session history. If your clinic also needs to record the first assessment and how things change between sessions, keep reports, MRI scans and insurer paperwork, or follow the exercises you have set, that is what the medical CRM adds: the optional extension to the patient record.

Have a look at the reception panelHave a look at the medical CRM

FAQs

Common questions about the AI assistant for physiotherapy clinics

Everything you need to know about fitting Wazzy into the way you already work.

Yes. Wazzy is an AI assistant for clinics and it adapts to physiotherapy practices. It can look after patients on WhatsApp, answer questions, point requests in the right direction, handle appointments, and work alongside the reception panel and, if you want it, the medical CRM.

Yes. Wazzy can be used in physiotherapy practices, osteopathy practices, or clinics that do both.

Wazzy can take on a good part of patient care and reception work over WhatsApp.

It can answer questions about services, prices and opening hours, work out what the patient needs, direct the request, check availability, book, move or cancel appointments, and hand the conversation to the team when it needs to.

Yes. When the patient explains what is wrong, Wazzy uses that along with the criteria your clinic has set to point the request towards a service or practitioner that fits.

This is not a physiotherapy assessment, and it is not a diagnosis.

Yes. It can ask follow-up questions and use the criteria your clinic has set to point them towards a first assessment or the right service.

It does not diagnose, and it does not decide the treatment.

Yes. The clinic can set both kinds of appointment up separately, with their own lengths, practitioners or rules where needed.

It can handle several appointments within one course of treatment, but it does not decide on its own how often those sessions should be.

Whether sessions are needed and how often is for the practitioner to say.

Yes. When both are needed, Wazzy takes the practitioner’s availability and the room’s availability into account, so it only offers a slot when both are free.

Wazzy can spot situations that may need urgent attention and apply the protocol the clinic has set up, such as telling the patient to call the right emergency number.

Wazzy does not make a medical judgement about how urgent it is.

Wazzy does more than answer questions.

It can use what brought the patient in to point them in the right direction, check real availability, handle appointments, and tie the conversation to what happens in the reception panel.

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Try Wazzy in your physiotherapy clinic

Join the physiotherapy clinics that have already handed reception over to Wazzy. Start today: finish more courses of treatment and answer every patient, whatever the hour.

Start todaySee pricing
No lock-inGuided setupNo technical know-how needed