Wazzy takes the day to day running of your dental clinic off your hands, on WhatsApp: your schedule handled for you, plus reminders and confirmations.
Sound familiar?
All in one place
Picture patient contact and clinic administration working as one. Wazzy does more than answer questions: it puts every patient straight into your reception panel, lays the appointments out on the calendar, and brings all the activity together in a panel built so you can run your clinic on real figures, with no slips by hand and no empty chairs.
A professional front door, with no waiting. Your patients book check-ups, hygiene or emergencies in seconds, and get their confirmation without waiting on the phone.
The data looks after itself. Every exchange on WhatsApp updates your records and your room schedule in real time, so everything stays in order with no duplicates.
Take over any chat from the single inbox, and dig into the analytics: most requested services, attendance rates, and the busy hours you can plan your clinical team around.
Your clinic line is never engaged. The system handles dozens of patient requests at the same time, so nobody who wants treatment slips away, even out of hours.
What Wazzy does for your dental clinic
Wazzy slots into the way you already work, and takes on the repetitive jobs that eat your team’s time.
Booking, rescheduling and cancelling on WhatsApp, handled by itself and in step with your schedule.
Confirmation messages with quick reply buttons, so you know who is coming.
Straight answers about opening hours, where you are, which insurers you work with, and how to pay.
If Wazzy sees a question that is too complicated or too sensitive, it passes the conversation to your reception team, and the patient does not have to repeat a word.
Every feature is separate: your assistant grows as your business does.
Wazzy · tomorrow 09:00Hi Emma, a reminder about your check-up tomorrow at 10:30 with Dr Nolan. Can you confirm you are coming?Automatic confirmations and nudges before every appointment, to cut forgotten visits and no-shows.
Wazzy · slot free · today 12:15Hi Owen, a slot has just opened today at 12:15 with Dr Ortega. Would you like it? Reply YES and I will book it for you.When a slot opens up, Wazzy tells the patients who are waiting and helps fill it.
Wazzy · birthday · 08:30Happy birthday, Anna! From everyone at Alvear Clinic. This month you have 10% off your next hygiene appointment.Automatic messages that keep the relationship warm without anyone doing it by hand.
Wazzy · campaign · 128 patientsThe annual orthodontic check-up is now open. Book your slot by replying to this message.Notices, routine check-ups or campaigns to groups of patients over WhatsApp.
Wazzy · no reply · 30 daysHi Carla, a month ago you asked about whitening. Would you like me to book you a free consultation?Picks conversations back up with patients who have not been in touch with the clinic for a while.
Wazzy · after the appointment · 2 hThanks for coming in, George. Would you help us with a Google review? It takes less than a minute.After an appointment, Wazzy asks how it went and invites the patient to leave a Google review.
For clinics that want more than a schedule
The reception panel, included with your assistant, already keeps each patient’s contact details and appointment history. If your clinic also needs clinical notes written by your team, documents and images, and sub-records for children or relatives who book from the same number, that is what the medical CRM adds: the optional extension to the patient record.
Annual check-up. No decay. Moderate tartar on the lower incisors: hygiene done.
Dr Reid · 14 MarCorrect
Filling on 36. Local anaesthetic, no complications.
Dr Nolan · 2 FebCorrect
Only the team writes this; I never touch the clinical history.
| Date | Service | Practitioner | Origin |
|---|---|---|---|
| 14 Mar | Hygiene | Dr Reid | bot |
| 2 Feb | Filling | Dr Nolan | by hand |
FAQs
Everything you need to know about fitting Wazzy into the way you already work.
Yes. Wazzy is an AI assistant for clinics and it adapts to the way a dental clinic runs. It can look after patients on WhatsApp, answer questions, point requests in the right direction, handle appointments, and work alongside the reception panel and, if you want it, the medical CRM.
Wazzy can take on a good part of patient care and reception work over WhatsApp.
It can answer questions about the clinic, explain the services and prices you have set up, point the patient in the right direction based on what they describe, check availability, book, move or cancel appointments, and hand the conversation to the team when it needs to.
Wazzy works with whatever services the clinic has set up: first visits, check-ups, hygiene appointments, orthodontics, implants, root canals, periodontics, cosmetic dentistry or anything else.
Each service can be tied to the practitioners who do it, how long it takes, and the scheduling rules that apply.
Yes. When the patient explains what is wrong, Wazzy uses that along with the criteria your clinic has set to point the request towards the right service or practitioner.
This is not a dental diagnosis.
Yes. The clinic can set the first visit up as a service and decide which practitioners can take it, how long it lasts, and the scheduling rules that apply.
Yes. The clinic can set up dentists, hygienists, orthodontists, implantologists or anyone else, and tie them to the services they carry out and when they are free.
Yes. When both are needed, Wazzy takes the practitioner’s availability and the room’s availability into account, so it only offers a slot when both are free.
Wazzy can spot situations that may need urgent attention and apply the protocol the clinic has set up, such as telling the patient to call the right emergency number.
Wazzy does not make a clinical judgement on its own.
Yes. A clinic that combines general dentistry, orthodontics, implants, periodontics, hygiene and other services can set all of its practitioners and services up inside Wazzy.
Wazzy is built to connect the WhatsApp conversation to how the clinic actually runs.
It does more than answer questions: it can direct the request, check availability, handle appointments and tie all of that back to the reception panel.
Meta Tech ProviderJoin the dental clinics that have already handed reception over to Wazzy. Start today: get more out of your rooms and answer every patient, whatever the hour.
