Being open with the patient: article 50 of the AI Act
The patient has a right to know they are not talking to a person. How to do that without turning the conversation into a legal notice.
Security and data protection
GDPR, encryption, permissions and transparency: what a clinic needs to know to protect patient data when it uses WhatsApp and AI.
Encrypted in transit and at rest: how your clinic data travels
Saying “we encrypt the data” says almost nothing. What each kind of encryption protects, where the keys live, and what it still does not cover.
GDPR and AI assistants in clinics: what you need to know
Who answers to the law when a machine replies, what legal basis you need, and why using AI does not change what the clinic owes its patients.
How Wazzy protects your patients’ data on WhatsApp
The whole journey of a message: where it comes in, how it travels, where it is kept, and who can end up reading it.
Roles and permissions: who sees what in the reception panel
Once everything lives on one screen, deciding who sees what stops being a technical detail and becomes a clinical decision.