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AI Assistant for Physiotherapy Clinics: Appointment Management via WhatsApp

Automate your therapists' schedules and reduce last-minute cancellations with artificial intelligence. A professional solution connected to the Official WhatsApp API so you can focus only on your patients.

THE CHALLENGE

Your time belongs on the table, not on the phone

Many physiotherapy centers see their profitability reduced due to manual processes that interrupt treatments and create last-minute gaps that are impossible to fill.

A platform that combines your attention via WhatsApp with total control of your center.

Enjoy the benefits of a fully synchronized physical therapy center. Wazzy not only manages the first contact; it turns every interaction into a patient record in your CRM and a confirmed appointment in your professional agenda. The entire operational flow is centralized in a dashboard where errors disappear and your center's statistics come to life to help you make strategic decisions.

For your patient

Instant professional attention. Your patients book their rehabilitation or treatment sessions in seconds, facilitating adherence to their recovery plans without waiting on the phone or filling out complex forms.

For your business

Patient cycle automation. Each booking feeds directly into your database and is coordinated with the availability of your therapists in real time. A robust system that guarantees an overlap-free schedule and eliminates hours lost in administrative tasks.

Total control

Monitor any clinical case from the centralized Inbox to provide your professional judgment and access critical metrics: volume of sessions per therapist, most demanded services and attendance rates to optimize your center's profitability.

Unlimited capacity

Your ability to attract patients is no longer dependent on your front desk staff. The system handles multiple patient requests simultaneously around the clock, ensuring that your center continues to grow even when you are in session or after hours.

Tailored Plans & Configuration

Configure the ideal assistant for your clinic

SCHEDULING CHATBOT

AI WhatsApp Assistant

WHAT WAZZY DOES FOR YOUR PHYSIO CLINIC

Intelligent management for wellness professionals

Wazzy becomes your virtual receptionist, managing patient flow autonomously so your clinic never stops.

EXTRA FEATURES

Enhance your assistant based on your needs

Add the features that you, as a physiotherapist, actually need.

Active Attendance Confirmation

Sending reminders with confirmation buttons that automatically update your schedule.

Schedule Optimizer (Waiting List)

Intelligent system that automatically fills last-minute cancellation slots by notifying waitlisted patients.

Package & Session Management

Automatically track session balances and notify patients when it’s time to renew their pack.

Consultation Transcriber (Audio-to-Text)

Allows patients to send voice notes; the AI transcribes and processes them for faster management.

Human Agent Escalation

If the AI detects a complex inquiry, it seamlessly transfers the conversation to your front desk team.

Deposit collection

Integration with payment gateways to collect deposits for first visits or high-value treatments.

Loyalty & Follow-up

Schedule automatic follow-ups after a session or to remind about healthy exercises.

Automation of reviews

After the appointment, the assistant asks the customer for a rating or invites them to leave a review on Google Maps, improving your online reputation on autopilot.

Treatment & Preparation Guide

Automated pre-session instructions and procedure explanations to reduce patient anxiety.

Each add-on is modular, so your assistant grows alongside your business.

INTEGRATIONS

Seamless synchronization with your workflow ecosystem

Wazzy integrates smoothly into your clinic's daily routine so that patient management is automatic and centralized, without duplicating tasks. We offer native synchronization with Google Calendar to coordinate all your therapists' schedules and room availability in real-time. Furthermore, thanks to our flexible architecture, we can connect via API with industry-leading software such as Archivex or Flowww, as well as any management system featuring a public connection interface. This allows Wazzy to manage appointments, validate session bundles, and process payments through Stripe, fully integrated with your current tools.

FAQs

Frequently Asked Questions about the AI Assistant for Physiotherapists

Everything you need to know about implementing Wazzy to optimize your clinic's schedule and improve patient care.

Can Wazzy manage schedules for multiple physiotherapists at once?

Yes. The assistant can coordinate multiple calendars simultaneously, allowing patients to choose the professional or specialty (osteopathy, sports, pelvic floor) based on each one's real-time availability.

Wazzy sends automatic reminders with quick-confirmation buttons. If a patient cancels, the system can activate the waiting list to offer that slot to someone else immediately.

Wazzy uses the Official WhatsApp Business API, ensuring an encrypted and professional environment that meets the standards required for clinic-patient communication.

Thanks to the Audio-to-Text Conversion module, the assistant transcribes the message so your team can read it quickly without needing to listen to the audio, facilitating fast and quiet triage at the front desk.

Yes. Within its advanced features, Wazzy tracks remaining sessions and can proactively remind patients when it’s time to renew their bundle or session pack.

No, Wazzy is an official WhatsApp and Meta provider. The risk of blocking on WhatsApp is often associated with the use of «unofficial» tools or «scrapers» that illegally simulate human behavior. At Wazzy, We work to ensure that your communication is secure and without risk of blocking based on three pillars:

  • Use of the Official API: We integrate your account through the official WhatsApp Business channels. This ensures that your number is validated by Meta and that the use of automation is fully legal and allowed.

  • Organic Conversations: Unlike spam systems, Wazzy acts as an assistant that responds to interactions initiated by your customers. WhatsApp rewards usability and speed of response, which is precisely what our AI delivers.

  • Quality Policies: We advise you so that your communication complies with WhatsApp regulations (such as the use of approved template messages to initiate conversations). As long as you use the tool to manage appointments and support customers who want to talk to you, your number will be safer than ever.

GET STARTED WITH WAZZY

Focus your time on what truly matters: your patients' health.

Let Wazzy manage your appointments and session bundles while you are at the table. Regain control of your time and improve treatment adherence.